I bought a pair of Kato's for my nephew who is a new to playing basketball. I received the shoes and had my son (who wears the same size shoe) try them on. He liked them but said the insole had a "bubble" in it. I used my hand to fill around and around the middle arch, the insole was sticking up like the insole was too big. I took out the insole and trimmed it the best I could to make it fit. I finally got to a point where I just went out and bought some new insoles and trimmed them to fit.
Other than that, the shoes are great, my nephew loves them.